Do extra scoops of powder in the water bottle help?
No. The products are formulated with the best ingredients in the correct proportions to ensure optimal absorption. Additional scoops will not have a greater effect. They may, however, intensify the flavor.
How much do I have to pay for shipping?
In Belgium, all orders over €35 are shipped for free. For orders below €35, the shipping cost is €3.99. For international shipping within the EU, the cost is €8 for orders below €40.
Can I track the delivery of my order?
We collaborate with bpost as our distribution partner. Once your parcel details are shared with bpost, you will receive an email with a track & trace code, allowing you to track your order.
From what age can I take supplements?
We often get asked if our supplements can also be used by children. The answer to this is actually simple: yes. All Neapharma products are perfectly suitable for children. However, we would like to emphasize that moderation is key. We also do not advocate for children using recovery shakes or Omega 3 (they are not exactly cheap either). Of course, it is better to give a child an isotonic sports drink during exertion. The body can use an extra boost during any physical activity, and children do sweat as well. Some 13-year-olds even engage in quite intense training for their age, making sports nutrition a necessity for them too. However, if your child is going for a leisurely bike ride for an hour, there is no reason to equip them like a professional athlete.
"What is the 6-carbohydrate strategy?
The 6-carbohydrate strategy is the latest insight from top coach and Performance Manager at the cycling team Alpecin Deceuninck, Kristof De Kegel. He researched which carbohydrates are best used by athletes and what the ratio of these different energy sources is in relation to endurance and strength. He developed a strategy that, when you combine the right sources of carbohydrates at the right time, you can process up to 35% more energy. The key here is alternating between 6 different carbohydrates in the right proportion. Therefore, all Neapharma products have been adjusted since 2023, making us the only brand in the world where this strategy works. To simplify these calculations, Neapharma has created the Fuel Plan App, where your personalized nutrition plan is generated.
Are single doses of powders and bars available?
Yes, you can purchase each product individually. On each product page, you will see 'quantity discount.' By default, this is set to the most favorable price. If you select '1 piece' there, you can buy 1 bar, 1 shot isotonic, or 1 shot recovery.
Are you a part of Van der Poel's team?
We worked together in the period where Mathieu started to discover how strong he was on the road. Mathieu, 3x world champion Sanne Cant and the entire Corendon team intensively used and further developed our products. It is during this period where we discovered that when you use the Pro-Elite Recovery for a longer period of time you can also pedal more power and wattage thanks to the thorough recovery of the shake. We remain closely linked to this team because Kristof De Kegel is both co-owner of Neapharma and performance manager of Alpecin – Fenix Cycling Team.
Can I combine discount codes?
Sometimes, discount codes of 5% can be combined with 'quantity discount' promotions on the website. Other discount codes cannot be combined. Neapharma products represent quality and are worth their price. That's why our prices are what they are. Do you have a discount code larger than 5%? Then it is advisable to add your product without quantity discount to your shopping cart and select the desired quantity under quantity. This way, you add your products at full price to your shopping cart, where you can calculate the best price with your discount code.
Can I combine Pro Carb Max, Hydro, and O.R.S. sticks in the Pro Isotonic?
Yes! That's the idea! This way, you personalize your isotonic drink.
Can I track the delivery of my order?
We work with Bpost and Amazon as a distribution partner. As soon as your package info is shared with Bpost, you’ll receive a track & trace email so you can follow your order.
Do extra scoops of powder in the bottle help?
No. The composition of your products already contains the best ingredients in their correct proportions for optimal absorption. Extra scoops for an extra effect will not work. What an extra scoop will do, though, is intensify its flavor only.
From what age can I take supplements?
All Neapharma products are perfectly suitable for children to take. But we would like to emphasize that you should not go overboard with this. We personally are not fans of children taking recovery shakes (which are not cheap either) or omega-3. Just like adults, children can also benefit from an isotonic sports drink during an effort. They too sweat and exert themselves, just like adults. In fact, some 13-year-old children are training quite hard for their age, making sports nutrition necessary. But if your children go cycling for an easy one-hour ride, there’s not need to equip them like pro athletes.
How can I build endurance after a workout?
Of course, various factors play a role in this. Duration, intensity, sequence, ... but nutrition and recovery also play a crucial role:
- Building endurance starts during the training; drink enough: a dehydrated body can convert up to 25% less endurance building from a workout.
- Afterward: Everything is proportional: short workouts versus long workouts. For short workouts, effective endurance building is possible. Then we use Pro Leucine: focus on muscle recovery and building. For long workouts, we aim for complete recovery with Pro Elite Recovery. You can find more information and details on the detail page.
How can I personalize my isotonic sports drink?
At Neapharma, we combine our Superior sports nutrition with our own Fuel Plan App. But that's not a must! You can use each Neapharma product on its own: an energy gel, recovery shake, or isotonic drink. Or you can personalize your sports nutrition with Kristof De Kegel's Fuel Plan App. Based on your energy expenditure, temperature, sweat profile, and 28 other parameters, you can personalize your isotonic drink and carbohydrate intake, and our free Fuel Plan App will assist you. - Pro Carb Max sticks: You turn your isotonic drink into a hypertonic drink because you want to absorb much more carbohydrates (=energy). This is perfect in the final stages or at the start of a significant challenge. Add 1 to 2 sticks to your isotonic sports drink. - Hydro & O.R.S. sticks: Add 1 to 2 sticks to your isotonic drink to maximize support for your fluid balance. You can combine both the Carb Max sticks and the Hydro sticks in one water bottle with your isotonic sports drink.
How fast do you deliver?
All orders placed before 17:00 will be delivered the next day. We work with Bpost as a distribution partner. As soon as your package info is shared with Bpost, you’ll receive a track & trace email so you can follow your order. Sendings to The Netherlands, Germany and France can take One extra day.
How to get a personalised Fuel plan
At Neapharma, we combine our superior sports nutrition with our own free Fuel Plan App. Utilize the same tools as the professionals, thanks to coach & Performance Manager Kristof De Kegel. The app generates a personalized nutrition plan in seconds. The nutrition plan tells you hour by hour and kilometer by kilometer what you should eat and drink, entirely tailored to yourself and your goals. Thus, your nutrition plan will look entirely different when you go for a training ride or attempt to break a personal best. This app is also suitable for competitive cyclists.
What are the black dots in the powder of the orange isotonic drink?
The black dots in the powder of the isotonic drink is non-acidic natural flavoring. This is how your isotonic sports drink gets that delicious fresh orange flavor without burdening your stomach.
What are the black specks in the isotonic powder?
These black specks come from the natural flavoring, which provides that wonderfully refreshing taste in your isotonic sports drink without overloading your stomach. It may look a bit odd: black specks in white powder. However, we don't process the natural aroma we use because doing so would be an additional burden on the digestive system.
What is a neutral pH?
All Neapharma products are pH-neutral. Without flavoring and acids which affect pH, everything is absorbed faster and more effectively for maximum impact, without stressing your stomach and intestines. In addition, products with a neutral pH are kinder on your tooth enamel.
What is isomaltulose?
Isomaltulose is one of the most powerful and complex carbohydrates in sports science. It has a slower metabolism than sucrose, resulting in a more gradual increase in blood glucose levels. It is often used as a carbohydrate source with a low glycemic index. This means that it can provide both quick and sustained energy. It prevents energy dips because of its prolonged effect. Therefore, it is also an ideal substance for carbohydrate loading. This way, with a combination of various carbohydrates and isomaltulose, you can go up to 120g of carbohydrates per hour!
What is the difference between Hydro and O.R.S. sticks?
Little. 1 Hydro stick adds extra salts and minerals to your isotonic drink. 2 Hydro sticks, of course, do the same, but then the ratio of your substances is so optimal that you are talking about an O.R.S. ratio. Often, it is not necessary to add 2 sticks, and 1 (Hydro, in this case) is already sufficient.
Hydro
During prolonged exertion, you sweat out fluids and electrolytes. As a result, your fluid and salt balance will no longer be in balance, leading to a loss of performance. The Pro Elite Hydro sticks contain a low-calorie blend of essential salts, minerals, and electrolytes to maintain your fluid and salt balance.ORS
With a double dosage (2 sticks in 500ml water/Pro Isotonic), an 'Oral Rehydration Solution (=ORS)' is created. This concentration contains 7.5g of glucose (maltodextrin) and 900mg of sodium. The combination of sodium and glucose in a hypotonic solution maximizes fluid absorption in the small intestine. The ideal solution for athletes who sweat a lot. What is the difference between an energy gel and energy bar?
The evolution of Neapharma energy gels is such that they are nearly as digestible as solid food. Therefore, there is almost no difference in digestibility between gels and solid food. However, solid food is less aggressive in terms of insulin response and has a less significant impact on blood sugar levels, making solid food a more stable and long-lasting source of energy. Energy gels are quicker to be absorbed but also have a faster onset and decline. Absorption time Bars: 6 - 12min
Effect Bars: 45 -120min Absorption time Gels: 4 -6 min
Effect Gels: 45 - 50 min
What is The importance of a nutrition plan
Een voedingsplan is van groot belang voor een sporter, omdat voeding een directe invloed heeft op de prestaties, het herstel en de algemene gezondheid. Hier zijn enkele redenen waarom een goed doordacht voedingsplan essentieel is voor sporters:
- Energy Supply: Athletes require sufficient energy to perform during training sessions and competitions. A nutrition plan ensures that the right amount of calories and macronutrients (carbohydrates, proteins, fats) is consumed to meet the energy needs of the athlete.
- Recovery: After intensive workouts or competitions, it is important to provide the body with the right nutrients to promote recovery. Proteins, for example, are crucial for muscle recovery, while carbohydrates help replenish glycogen stores.
- Optimal Performance: The timing and composition of meals can impact performance. A well-structured nutrition plan can assist athletes in getting the right nutrients at the right time, leading to improved endurance, strength, and speed.
- Weight Management: For some sports, it is important to maintain or achieve a specific weight. A nutrition plan can help regulate body weight and preserve the right body composition.
- Hydration: Proper hydration is essential for athletes to maintain performance and prevent dehydration. A nutrition plan can also include guidelines for adequate fluid intake.
