How much do I have to pay for shipping?
In Belgium, all orders over €35 are shipped for free. For orders below €35, the shipping cost is €3.99. For international shipping within the EU, the cost is €8 for orders below €40.
How fast do you deliver the package?
All orders placed before 5 PM will be delivered the next day. We collaborate with bpost as our distribution partner. Once your parcel details are shared with bpost, you will receive an email with a track & trace code, allowing you to track your order. Please note that orders for the Netherlands, Germany, and France may be delivered one day later.
Do extra scoops of powder in the water bottle help?
No. The products are formulated with the best ingredients in the correct proportions to ensure optimal absorption. Additional scoops will not have a greater effect. They may, however, intensify the flavor.
How to get a personalised Fuel plan
At Neapharma, we combine our superior sports nutrition with our own free Fuel Plan App. Utilize the same tools as the professionals, thanks to coach & Performance Manager Kristof De Kegel. The app generates a personalized nutrition plan in seconds. The nutrition plan tells you hour by hour and kilometer by kilometer what you should eat and drink, entirely tailored to yourself and your goals. Thus, your nutrition plan will look entirely different when you go for a training ride or attempt to break a personal best. This app is also suitable for competitive cyclists.
How can I personalize my isotonic sports drink?
At Neapharma, we combine our Superior sports nutrition with our own Fuel Plan App. But that's not a must! You can use each Neapharma product on its own: an energy gel, recovery shake, or isotonic drink. Or you can personalize your sports nutrition with Kristof De Kegel's Fuel Plan App. Based on your energy expenditure, temperature, sweat profile, and 28 other parameters, you can personalize your isotonic drink and carbohydrate intake, and our free Fuel Plan App will assist you. - Pro Carb Max sticks: You turn your isotonic drink into a hypertonic drink because you want to absorb much more carbohydrates (=energy). This is perfect in the final stages or at the start of a significant challenge. Add 1 to 2 sticks to your isotonic sports drink. - Hydro & O.R.S. sticks: Add 1 to 2 sticks to your isotonic drink to maximize support for your fluid balance. You can combine both the Carb Max sticks and the Hydro sticks in one water bottle with your isotonic sports drink.
Can I combine Pro Carb Max, Hydro, and O.R.S. sticks in the Pro Isotonic?
Yes! That's the idea! This way, you personalize your isotonic drink.